Privacy Policy

At Mzima Homes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our data collection, usage, and sharing practices to ensure transparency and trust.

1. Information We Collect

We collect personal identifier information including email addresses, phone numbers, and legal names. We also collect transactional and billing records (e.g. M-Pesa phone numbers used for payment), device identifiers, and system logs to provide secure, audited property transactions.

2. How We Use Your Information

Your data is used to verify ownership identity via MzimaID™, process secure payments through M-Pesa integrations, conduct property/title searches in the land registry, and prevent fraud. We also utilize data internally to audit and balance our double-entry accounting ledgers.

3. Security Measures and RLS

All personal and property data is protected using state-of-the-art encryption and strict PostgreSQL Row Level Security (RLS) policies. Access is isolated by tenant and user role, ensuring that sensitive documents and identity credentials remain completely confidential.

4. Third-Party Sharing and Compliance

We do not sell your personal data. Information is shared with legal representatives, advocates, or Safaricom M-Pesa gateways strictly to execute conveyancing workflows, legal land transfers, or payment collection.

5. Your Rights and Choices

You have the right to access, rectify, or delete your personal information. You can manage your account details, communication preferences, and data privacy settings directly from your user dashboard, or contact our support team for assistance.